Cookie Policy

What Are Cookies and Similar Technologies?

Cookies are small text files that websites place on your computer, smartphone, or tablet when you visit them. They help websites remember your preferences, remember your language choices, and make pages work smoothly.

In addition to cookies, we also use similar browser technologies:

• Local storage: A modern browser feature that lets a website store simple settings directly on your device without sending them back and forth with every server request.
• Session storage: Temporary storage in your browser that clears automatically as soon as you close your browser tab or window.
• Third-party scripts: Small pieces of code provided by external services that allow specific tools—such as our live chat assistant or accessibility toolbar—to run on our website.

When we mention "cookies" throughout this policy, we are referring to cookies, local storage, and similar technologies.

Why We Use Cookies

Altech Web Design Inc uses cookies and browser storage for clear and limited reasons:

• To remember your language preference (English or Spanish) so you don't have to choose it again on every page.
• To power our 24/7 receptionist assistant and our accessibility toolbar so you can get help and navigate comfortably.
• To protect our website and systems against spam, unauthorized access, and fraud.

We do not use cookies to sell your personal information, and we do not use intrusive advertising trackers on this site.

Categories of Cookies We Use

Here is a straightforward overview of every category of cookie and storage technology used on our website:

1. Strictly Necessary Technologies

These technologies and security tokens are essential for the website to function. Without them, core features like secure form submissions and basic navigation protection cannot work.

• Security and request nonces: We use temporary security tokens (nonces) to protect forms and contact inquiries against cross-site request forgery and automated abuse.

Because these technologies are strictly necessary to deliver the website services you request, they cannot be turned off through our site settings. You can block them in your browser settings, but parts of the site may stop working properly.

2. Preference and Functionality Technologies

These technologies remember choices you have made so our site feels natural and convenient:

• Language preference: Our site is fully bilingual. When you switch between English and Spanish using the language switcher in the navigation bar, we save your choice in your browser's local storage under the key altech-lang. This preference stays on your device so our pages load in your preferred language whenever you return.

This preference storage contains only your chosen language code ("en" or "es") and does not identify you personally or track you across other websites.

3. Third-Party Tools and Integrated Services

We integrate trusted third-party tools to improve your experience on our website:

• AI Receptionist / Chat Assistant: We provide a 24/7 chat and support assistant powered by script from altechpro.com. This tool allows you to ask questions, learn about our services, and request assistance at any hour. The assistant script may store session identifiers or local storage items in your browser to maintain the conversation while you browse our pages. This tool operates under Altech's platform privacy standards.
• UserWay Accessibility Toolbar: We include the UserWay accessibility widget to make our website accessible to people with disabilities. UserWay may store preferences (such as contrast mode, font size, or cursor settings) directly in your browser so your accessibility adjustments stay active as you navigate.
• Embedded Booking Tool (altechwebdesign.agency) and Google reCAPTCHA: When you schedule a free consultation on our Book a free consultation page, the appointment calendar is loaded through an embedded scheduling tool served from our platform domain altechwebdesign.agency/appointment. That scheduling tool collects consultation details and integrates Google reCAPTCHA to protect against automated spam and abuse. The embedded booking tool and Google reCAPTCHA may set their own necessary cookies and browser storage, which are governed by their respective privacy and cookie policies.
• Embedded Client Portal (portal.altechwebdesign.com): On our Client Portal page, the project portal for clients is loaded in an embedded frame served from portal.altechwebdesign.com. That portal may set its own necessary cookies and browser storage to keep you signed in, governed by its own privacy and cookie policies.
• Google Maps (footer map): The footer of our website includes an embedded Google Maps map showing our office location. Google may set its own cookies and process technical data such as your IP address when the map loads, governed by Google's privacy policy and cookie policy.

These providers process information according to their respective privacy and security practices.

4. Analytics and Advertising

At the effective date of this policy, we do not run third-party advertising cookies, retargeting pixels, or behavioural ad trackers on this website.

We do not use advertising networks to follow you around the web or serve you ads based on your visit to this site. If we introduce analytics tools or advertising cookies in the future, we will update this Cookie Policy before deploying them and, where required by applicable law, present a consent banner giving you the choice to accept or decline.

Third-Party Links and External Platforms

Our website includes links to external platforms and social networks, including:

• Our Google Business Profile (reviews, location, and business information).
• Our social media profiles: Facebook, Instagram, TikTok, and YouTube.
• Our partner platforms: www.altechwebdesign.agency, www.altechpro.com, and www.altechwebdesign.net.

When you click on an external link or visit one of these platforms, you leave our website. Those third parties operate under their own privacy and cookie policies, and they may place their own cookies or trackers on your device. We encourage you to review their respective policies to understand how they handle your data.

How to Control and Manage Cookies

You have full control over the cookies and local storage saved on your computer or mobile device:

Browser Settings

Most web browsers allow you to view, manage, and delete cookies, as well as block cookies entirely or only from third parties. Here is where to look in common browsers:

• Google Chrome: Settings > Privacy and Security > Third-party cookies.
• Apple Safari: Settings > Safari > Advanced > Block All Cookies (or Privacy settings on macOS).
• Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data.
• Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data.

Clearing Local Storage

Because your language preference is saved in your browser's local storage rather than a traditional cookie, you can clear it at any time by clearing your browser's site data or storage cache for our domain.

Privacy Signals (Global Privacy Control)

We respect your privacy choices. Where required by applicable law, our website recognizes and honours browser-based privacy preference signals, such as the Global Privacy Control (GPC). If your browser sends a valid opt-out signal, we will treat it as a request to limit non-essential tracking.

What Happens If You Block Cookies?

If you block or delete cookies and browser storage:

• Your language preference will reset to English every time you open the website.
• Embedded tools such as the booking calendar or chat assistant may not preserve your session details.

Essential informational pages will remain viewable.

California and EEA/UK Residents

We respect regional privacy standards:

• California Residents (CCPA / CPRA): We do not sell your personal information, and we do not share your personal information for cross-context behavioural advertising. Detailed information about your privacy rights, including your rights to know, delete, correct, and opt out, is available in our Privacy Policy.
• EEA and UK Residents (GDPR / UK GDPR): Strictly necessary cookies are placed on the basis of our legitimate interest in providing a secure, functional website and performing our service contracts. Any future non-essential cookies will rely on your explicit prior consent. For more information on your data protection rights, please visit our Privacy Policy.

Florida Law and Fair Trade Practices

Altech Web Design Inc is based in Miami, Florida. This Cookie Policy and all matters arising out of your use of our website are governed by the laws of the State of Florida, without regard to conflict of law principles. Any legal action or proceeding related to this policy shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida.

In compliance with the Florida Deceptive and Unfair Trade Practices Act (FDUTPA) and applicable state standards, we describe our cookie and tracking practices truthfully and accurately. We do not engage in deceptive tracking, hidden data collection, or undisclosed sharing of your browsing activity.

Retention: How Long Cookies Stay on Your Device

The length of time a cookie or storage item remains on your device depends on its type:

• Session cookies: Expire and are automatically removed as soon as you close your browser.
• Preference storage (altech-lang): Remains in your browser's local storage until you clear your browsing data or select a different language.
• Third-party tool storage: Governed by the respective provider's retention rules, typically lasting between a single session and 12 months.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our technology, business practices, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. If we make material changes, we will provide noticeable notice on our website. We encourage you to review this page periodically.

Contact Us

If you have questions, comments, or requests regarding this Cookie Policy or our privacy practices, please contact us:

• Company: Altech Web Design Inc
• Address: 10890 NW 17TH ST, Suite 113, Miami, FL 33172
• Phone and WhatsApp: +1 (786) 485-0080
• After-hours: +1 (786) 788-7411
• Email: contact@altechwebdesign.com
• Business Hours: Monday–Friday, 9 AM – 5 PM
• Online Consultation: Book a free consultation at our Miami offices via Book a free consultation
• Contact Form: Send us a message directly through Contact page